Important Arts Castle Policies


Unattended Children Policy

The Delaware County Cultural Arts Center (The Arts Castle) is an institution where all patrons can engage in artistic activities safely. However, due to limitations of space and resources, our staff and instructors are not available to provide adequate security and safety for children outside of the registered class timeframe. Therefore, it is imperative that parents/guardians drop off and pick up children for classes in a timely manner. Children should be picked up from class within 10 minutes of the scheduled class completion time. If a parent or guardian is delayed in picking up a child, prompt telephone notification to The Arts Castle staff is required. In addition, children who visit the center for activities such as exhibit viewing and special events should always be accompanied by a caregiver or parent.


Photography Waiver

By registering for a class, workshop, camp or event, you hereby grant and give this organization and its partner organizations the right to use your photograph or your child’s photograph or image with or without your name or your child’s name, both singly and in conjunction with other persons of objects, for any and all purposes including, but not limited to, private or public presentations, advertising, publicity, and promotion.


Refund Policy

For cancellations up to the close of business on the registration deadline, a $10 processing fee is retained. A refund of 50% of the course fee will be given if a student withdraws before 2 business days prior to the first day of the course. Due to contractual obligations, The Arts Castle will be unable to refund class fees after this time. Fees may not be carried over to the next season. Class credit will not be given.


Inclement Weather

Class cancellations due to inclement weather will be announced on radio stations 610 (AM) and Sunny 95 WSNY (AM/FM) and on TV channels 4, 6 and 10. An announcement will also be recorded on the Castle’s answering service, which can be accessed by calling 740/369-2787. Please note: Schools may be closed, but we may be open (or vice versa). Check to be sure.


Participant Waiver

By registering for a class, workshop, camp or event, you hereby grant and give this organization and its partner organizations the right to use your photograph or your child’s photograph or image with or without your name or your child’s name, both singly and in conjunction with other persons or objects, for any and all purposes including, but not limited to, private or public presentations, advertising, publicity, and promotion.

Also, you hereby, for yourself, your heirs, executors, and administrators, waive and release any and all rights and claims for damages you or your child may have against this organization and its partner organizations, representatives, successors, and assigns for any and all injuries suffered by yourself or your child during any activity sponsored by these groups.


Scholarships

Scholarships are available for students who qualify, based on financial need or artistic aptitude. Applications are available at The Arts Castle or online. Scholarship deadlines are 2 weeks prior to the registration deadline.


Class Cancellations

Early registration helps insure that classes will run. Registration continues until classes are filled or the registration deadline passes. We may accept registrations after the published deadline for classes that have met our minimum registration requirements. The Arts Castle reserves the right to cancel classes if the need arises; you will be notified if your class must be cancelled.

If a class is cancelled due to weather or instructor illness, students will be notified as to the day and time of the make-up class. If a student is unable to attend the re-scheduled class, the student will forfeit the instructional time. Refunds for re-scheduled classes will not be given.

Registration

Registration for classes is on a first-come, first-served basis. You may register online, in person during office hours (M-F, 9 am – 5 pm) or by mailing the registration form–on the last page of this brochure–with your check or credit card to: The Arts Castle, 190 W. Winter St., Delaware, Ohio 43015. Phone registrations can be made with MasterCard, VISA or American Express (either debit or credit cards).